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Customer Support Analyst

5 open positions

Job Responsibilities:

  • Provide technical and functional support to customers for Odoo Business Apps via phone, email, and chat.
  • Analyze and resolve customer issues related to ERP software.
  • Build strong customer relationships and improve overall user experience.
  • Contribute to the enhancement of products, services, and documentation.
  • Assist in troubleshooting software problems using available resources.
  • Create and maintain detailed support tickets for all customer interactions.
  • Collaborate with the team to report bugs and improvements.
  • Offer training and ongoing support to new users.
  • Stay updated with the latest ERP trends and software developments.
  • Regular client follow-up, support renewal, license management, upselling modules.

Job Requirements:

  • Bachelor’s degree or diploma in a related field.
  • Knowledge of business processes (financial, inventory, sales, purchase, etc.).
  • 1 year and above experiences in customer support for ERP software.
  • Strong communication, customer services and interpersonal skills.
  • Problem-solving and troubleshooting expertise.
  • Ability to work under pressure and meet deadlines.

Nice-to-Have:

  • Experience with Odoo ERP.
No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
06/17/2025 11:40:24

Business Analyst

2 open positions

Job Responsibilities:

  • Evaluate and recommend enhancements to existing Odoo modules and workflows to ensure alignment with business objectives
  • Identify opportunities to improve system usage, streamline processes, and increase user satisfaction with Odoo ERP.
  • Monitor and support data quality and consistency across ERP modules, contributing to accurate reporting and business intelligence.
  • Analyze and resolve customer issues related to ERP software.
  • Build strong customer relationships and improve overall user experience.
  • Assist in troubleshooting software problems using available resources.
  • Create and maintain detailed support tickets for all customer interactions.
  • Collaborate with the team to report bugs and improvements.
  • Deliver training sessions to users and create user-friendly documentation to support system adoption and efficient usage.
  • Stay updated with the latest ERP trends and software developments.
  • Gathers client requirements, maps them to Odoo features, creates process documentation, tests functional flow

Job Requirements:

  • Bachelor’s degree in a related field.
  • Strong understanding of ERP concepts, data models, and business processes across modules such as Sales, Inventory, Accounting, CRM, or Manufacturing.
  • 2+ years of experience in a Business Analyst or ERP Customer Support role, ideally with hands-on Odoo ERP experience.
  • Proven problem-solving ability with a focus on user experience and operational efficiency.
  • Problem-solving and troubleshooting expertise.
  • Ability to work under pressure and meet deadlines.
No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Full-Time
07/09/2025 12:36:37

Odoo Developer

2 open positions

Job Responsibilities:

  • Collaborate with functional and support teams to resolve technical issues.
  • Develop new features for existing Odoo modules and applications.
  • Create new modules and applications based on business requirements.
  • Modify and enhance existing applications.
  • Integrate Odoo with other applications and systems.
  • Provide training and guidance to internal teams.
  • Document each development step for future reference and team sharing.
  • Advise and mentor junior or intern developers on best practices and processes.
  • Develop integrations with other software.

Job Requirements:

  • Bachelor’s degree in a related field. (Computer Science or Information Technology)
  • 2 years of experience in Odoo development.
  • Strong knowledge of Python programming.
  • Familiarity with the software development life cycle and project management.
  • Experience with JavaScript, Bootstrap, and HTML5.
  • Experience with Odoo SH, AWS, and cloud technologies.
  • Strong knowledge of PostgreSQL database management.
  • Experience with other programming languages or technologies is a plus.
  • Excellent interpersonal and communication skills.
No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
05/02/2025 22:40:13

Mobile Developer

2 open positions

Job Responsibilities:

  • Develop, test, and maintain mobile applications for iOS and Android platforms.
  • Collaborate with cross-functional teams to define and implement new features.
  • Optimize mobile apps for performance and user experience.
  • Troubleshoot and resolve bugs and technical issues.
  • Stay updated with the latest mobile development trends and technologies.
  • Contribute to improving development processes.


Job Requirements:

  • Bachelor’s degree or diploma or strong knowledge in a related field.
  • Above 1 year of experience in mobile app development.
  • Experience in building apps to Google Play Store and Apple App Store.
  • Strong problem-solving and analytical skills.
  • Good communication skills and ability to work in a team environment.

 

No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
06/22/2025 22:16:52

Business Solution Sales

2 open positions

Job Responsibilities:

  • Identify customer business needs and provide relevant software solutions.
  • Develop and implement sales strategies and plans to meet organizational objectives.
  • Demonstrate solutions and educate customers on how to improve their business operations with Odoo.
  • Prepare, negotiate, and close sales proposals with customers.
  • Build and maintain strong, long-term relationships with existing clients.
  • Collect payments and ensure timely follow-ups with customers.
  • Conduct market research to stay informed about industry trends, competition, and new opportunities.
  • Attend business events and seminars to promote Smei’s services and solutions.
  • Collaborate with internal teams to achieve project objectives on time.

Job Requirements:

  • Bachelor's degree (Business, Sales, IT or others related field).
  • 2 years of experiences in software solutions sales.
  • Knowledge of multiple industries and business processes.
  • Excellent interpersonal, communication, presentation, and demonstration skills.
  • Strong problem-solving and negotiation skills.
  • Ability to develop and implement effective sales strategies.
  • Strong knowledge in ERP software.


No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
05/15/2025 02:20:52

Functional Consultant

2 open positions

Job Responsibilities:

  • Understand and analyze client business processes and requirements.
  • Configure and implement Odoo ERP solutions tailored to client needs.
  • Accurate configuration and integration of financial data.
  • Provide training to clients on how to use Odoo ERP effectively.
  • Offer ongoing support and guidance during and after the implementation process.
  • Assist clients in resolving ERP-related challenges and optimize their systems.
  • Work with functional teams to ensure project success and client satisfaction.
  • Overall project planning, task management, client communication, project timeline, coordination across teams.
  • Gathers Client requirements, maps them to Odoo features, create process documentation, tests functional flow.


Job Requirements:

  • Bachelor’s degree or higher in a related field.
  • Relevant certifications in Business, IT, Finance, Accounting or Project Management.
  • 3 years of experience in ERP implementation and supporting.
  • Effective problem-solving and interpersonal skills.
  • Strong knowledge in Odoo and Business process.
No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
Permanent
06/30/2025 23:43:57

Marketing Assistant

1 open positions

“Marketing Assistant”

Job Responsibilities:

  • Develop marketing plans.
  • Contribute to marketing strategies and make increase customer engagement.
  • Contribute to brand building and consistency across all channels.
  • Drive customer awareness through targeted campaigns.
  • Collaborate with other organizations and partnerships to promote Smei.
  • Maintain and update Smei’s website, social medias regularly.
  • Manage social media platforms and Create engaging Content.
  • Help plan and organize marketing events and promotions.
  • Collaborate with internal teams to align marketing efforts with business goals.

 Job Requirements:

  • Bachelor’s degree or diploma in Marketing, Business, or IT.
  • 2 year of experience in marketing, with a focus on digital.
  • Strong knowledge of digital marketing tools and strategies.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Creative thinker with a detail-oriented approach.
No.36, Time City Office Tower (2) 20th Floor, Hantharwaddy Road,, Kamaryut, Yangon MM-06 11127
06/18/2025 23:13:03

About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We provide great services to solve your business problems.